Services

IT Setup with Backup Servers

 

Information Technology Services:

GTS has its own dedicated IT team that provides range of services to all Divisions of the Group. Infrastructure development and support services are all provided through this unit. IT Core Team Comprises of 10 Professional.

Systems, application & Websites Developed by GTS IT:

  • Operation Management System (OMS) core & Business Critical application.
  • Warehouse Management (WMS)
  • Courier Receiving and Sending information System
  • Business Intelligence System (Management Dashboard)
  • Payroll System.
  • Highest website Security system.

 

Technology Equipment:       

  • Symbol MC 70 HHTs.
  • Barcode Scanners
  • Computers and laptops
  • Printers
  • Servers
  • IBM Blade Center
  • Scanner

Call Center:        

  • GTS Owned Call Center
  • of Agent 10
  • Available seats 20
  • of calls handled 4000/day
  • Live calls 2500/day
  • Contact modes voice/Email/SMS/FAX

 

Security and Vigilance Set up;

  1. GTS has a dedicated security and vigilance setup country wide.
  2. Managers Safety & Security are placed in Provincial Head Quarters as well as the capital to provide the following support at Network Level.
  3. The Basic Functions assigned to this department are-
  • Corporate Security
  • Administrative Security
  • Public relations and liaison
  • Implementation and monitoring
  • Network Support to Human Resources & training Corporate affairs as well as Administration & Procurement Departments.
  • Threat perception, analysis and remedial measures.
  • Crises control and management.